Privacy policy

Last Updated: April 30, 2025

This Privacy Policy describes how MelonMe ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services at melonme.me. By accessing any of our services, you agree to the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with an updated date.

How We Collect and Use Your Personal Information

We collect personal information from various sources. This includes information you provide directly, usage data collected automatically, and data from third parties.

What Personal Information We Collect

• Contact details (name, email, phone, address)
• Order information (billing/shipping address, payment confirmation)
• Account details (username, password)
• Customer support messages

Information We Collect About Your Usage

We may collect usage data such as IP address, browser info, device info, and interaction logs using cookies and similar technologies.

Information from Third Parties

• Payment processors: For transaction fulfillment
• Tracking partners: To measure marketing performance

How We Use Your Personal Information

• To provide products and services: Fulfill orders, manage your account, and send updates
• Marketing: Send promotional messages or show you ads
• Security: Detect and prevent fraud or abuse
• Support & Improvement: Respond to inquiries and enhance our services

Cookies

We use cookies to operate and improve our site. You may manage your cookie preferences through your browser settings. For Shopify-related cookies, refer to the Shopify Cookie Policy.

How We Disclose Personal Information

• To service providers (shipping, support, analytics)
• To marketing and business partners
• To comply with legal obligations
• As part of business transfers (e.g., mergers)

Third Party Links

Our site may link to third-party sites. We are not responsible for their privacy practices.

Children’s Data

We do not knowingly collect data from children under 13. If you believe we have, contact us to request deletion.

Security and Retention

We use reasonable security measures but cannot guarantee complete safety. Data is retained as necessary unless required otherwise by law.

Your Rights

• Right to access/know your data
• Right to delete your data
• Right to correct inaccurate data
• Right to data portability
• Right to restrict processing
• Right to withdraw consent

International Users

Your data may be stored outside your country. Transfers follow legal standards like the EU’s Standard Contractual Clauses.

Contact Us

If you have questions or wish to exercise your rights, email us at info@melonme.me.